How To Get The Best B2B CRM Software Solutions Singapore?

Most of us know that CRM is a system that helps companies to manage their customer relationships. It allows companies to monitor customer interactions with the company's products or services. It also enables them to build customer profiles and to communicate with their customers through various communications channels including social media, email and phone.

 

 So, what are our B2B CRM software solutions Singapore? In a nutshell, we basically provide integration services for linking your CRM system to other systems such as accounting, e-commerce and supply chain systems to improve customer interactions, streamline processes, and increase productivity and profitability.

CRM integration allows you to gather data from various other systems, streamline and present the information to the user in real time. It can track all customer interactions across various platforms and help you to analyze data to predict future sales and to give you a complete picture of your business and customers.

What are our integration services for B2B CRM software solutions? There are:

1. CRM Integration with E-Commerce- allows you to connect your CRM to synchronize your sales and marketing information to any online e-commerce website or application. You can then use the information to enhance your customer experience by personalizing customer service, targeting marketing and promotions, automating sales and streamlining operations.
   
   
2. CRM Integration with Marketing-allows you to create custom workflows, tags, and activities to track leads and helps you to manage yourinsight into your sales funnel. You can see where your leads come from, how many contacts they have, and what stage in the funnel they are in. From there, you can make changes to your marketing strategies or even adjust your sales process to better convert leads.
   
   
3. CRM Integration with Customer Service - allows you to link customer service operations directly with other operations so that you can quickly identify your customers’ issues and needs and to resolve them as quickly as possible. In addition, your customer service operations will know precisely when and what to follow up with a customer for service maintenance, sales and marketing matters.
   
   
4. CRM Integration with Accounting-allows you to share financial information such as invoices, payments and expenses with other channels to improve customer service, sales, and marketing efforts. It will also improve data accuracy by eliminating the need for manual data entry and increase productivity by automating and streamlining processes.

Overall, the purpose of integrating CRM into other systems is to automate business processes, improve productivity, and ensure accurate financial reporting. The objectives are to improve customer experience, increase sales, and streamlineoperations, ultimately leading to improved profitability and growth.

Every CRM integration is different and as your system integrator, we provide real-time support and implementation expertise to fit with your overall business goals by:

• Planning and mapping your CRM integration strategies with you.
  
  
• Implementing the integration in stages and working closely with the stakeholders involved at every stage.
  
  
• Providing ongoing support and maintenance.

We support the integration with the following platforms or applications:

CRM:

• HubSpot
• Salesforce
• Microsoft Dynamic 365
• Apptivo
• Zendesk
• Zoho and more

E-Commerce:

• Shopify
• Magento
• WooCommerce
• Prestashop
• Wix
• BigCommerce
• Netsuite
• Salesforce and more

ERP:

• SAP
• Oracle
• NetSuite
• Microsoft Dynamics 365
• Syspro
• Odoo
• Brightpearl and more

Accounting Systems:

• Xero
• QuickBooks
• NetSuite
• SAP
• Sage and more

Tricore Pte Ltd is your one-stop solution provider for delivering top quality IT solutions and services, from building a basic website to a fully integrated web applications solutions, we take great pride in delivering projects that will meet and exceed customer expectations.

With more than 15 years of track record, we have in place the resources and skills to build and support both front-end and back-end solutions with turnkey solutions providers fromsmall to large-scale projects.